Support
Need help with KIKS SPORTS? We're here for players, parents, facility and academy owners and match organizers.
Contact us — tell us your account email, your device (iPhone or Android) and what happened. We usually reply within 2 business days.
support@kiks.appInside the app you can also open the side menu → How KIKS Works for step-by-step guides and videos.
Common questions
I didn't get the verification email
Check your spam or junk folder. On the sign-in screen you can resend the email. Make sure you typed the address correctly; if it's still missing, email us.
I forgot my password
On the sign-in screen tap Forgot password, enter your email and follow the link we send you.
How do I book a facility?
Open Explore → Facilities, choose a facility, then tap Book now and pick the date, time and duration. You get a notification when the owner confirms or declines.
How do I add my facility or academy?
Choose Facility & Academy owner on the first screen, register and verify your email, then add your facility or academy from your dashboard.
How do junior accounts work?
A parent or guardian creates a junior profile (ages 6–16) from the side menu → Junior athletes. The junior can sign in on their own device only after the parent approves it, with the permissions the parent chooses.
How do I report content or a user?
Use the ⋮ menu on a post, reel, comment or profile and choose Report. Our team reviews every report.
How do I delete my account or my data?
Open your Profile and tap Delete Account. See Your data rights for access, correction and other requests.